Last Updated: [May 01, 2025]

Etihad Group of Fabrication, Salalah (“we,” “our,” or “the Company”) is committed to protecting the privacy and security of our customers, suppliers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us through our website, services, or business operations.

By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services or providing us with your personal data.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, company details, job title, and address.
Business Information: Project inquiries, contract details, and transaction records.
Technical Data: IP address, browser type, device information, and website usage data (via cookies).
Communications: Emails, inquiries, and feedback submitted through our website or customer service channels.

2. How We Use Your Information

We use the collected data for:

Providing and improving our fabrication services.
Responding to inquiries, quotes, and project requests.
Processing orders, contracts, and transactions.
Sending updates, newsletters, or marketing communications (with consent).
Ensuring compliance with legal and regulatory obligations.
Enhancing website functionality and user experience.

3. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share it with:

Service Providers: Third-party vendors assisting in operations (e.g., logistics, IT, payment processing).
Business Partners: Contractors, suppliers, or clients involved in joint projects (with confidentiality agreements).
Legal Authorities: If required by law, court order, or government regulations.

4. Data Security

We implement industry-standard security measures (encryption, access controls, firewalls) to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

Depending on applicable laws, you may:

Request access, correction, or deletion of your personal data.
Opt out of marketing communications.
Withdraw consent for data processing (where applicable).
Lodge a complaint with a data protection authority.

To exercise these rights, contact us at [Your Contact Email/Phone].

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience. You can disable cookies via browser settings, but some features may not function properly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

9. Contact Us

For privacy-related questions or requests, please contact:

Etihad Group of Fabrication, Salalah

📍Al entaj street. Senaiya, Salalah, Oman.

📞 968 9265 0392

📧 info@steelaluminumfabrication.com